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Therapist - Mandapa, a Ritz-Carlton Reserve

Indonesia Mandapa a Ritz-Carlton Reserve IDR 4,500,000–8,000,000 per month, potentially supplemented by service charge, tips, meals, accommodation, or other benefits*
Job Description

The Therapist is responsible for delivering professional spa treatments, massages, and wellness services while creating a calm, personalized guest experience. Candidates should have recognized training or certification in massage or beauty therapy, practical experience in a luxury spa or hotel, good personal presentation, and strong knowledge of treatment procedures, hygiene, and safety standards. English communication skills are generally expected, with additional languages an advantage. The role requires a warm, discreet, service-focused attitude, the ability to recommend suitable treatments and products, accurate consultation records, and flexibility to work shifts, weekends, and holidays. Experience with luxury hospitality and familiarity with a variety of wellness therapies would be beneficial.

Company Info

Mandapa, a Ritz-Carlton Reserve is a luxury resort in Ubud, Bali, operated under Marriott International’s Ritz-Carlton Reserve brand. Set among rice terraces and the Ayung River landscape, the property offers an intimate, highly personalized experience inspired by Balinese culture, nature, and traditional hospitality. Its services include luxury accommodation, fine dining, wellness treatments, cultural activities, and curated guest experiences. Employees work in a high-end environment where discretion, attention to detail, genuine care, and knowledge of local culture are important. Marriott provides an international hospitality structure, while the Reserve concept focuses on distinctive service and a strong sense of place. The resort attracts guests seeking privacy, wellness, and authentic experiences, making it a suitable workplace for professionals interested in luxury spa operations and premium guest service.

Destination Guide

Bali is Indonesia’s most developed destination for international hospitality careers, with opportunities in resorts, hotels, spas, restaurants, wellness retreats, and tourism services, especially around Ubud, Seminyak, Nusa Dua, and Canggu. Balinese culture is strongly shaped by Hindu traditions, ceremonies, arts, family life, and community values. Ubud offers a quieter lifestyle focused on nature, wellness, and culture, although traffic and rising living costs can be challenges. Employees should budget for housing, transport, insurance, and daily expenses; resort packages may include meals, accommodation, or service charge. Foreign nationals normally need an employer-sponsored work permit and appropriate Indonesian work and stay visas before starting employment. Working on a tourist visa is not permitted. Learn basic Indonesian, respect temple customs and ceremonies, and confirm salary, benefits, accommodation, visa sponsorship, and contract terms directly with the employer before relocating.

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