F&B Service Expert

Job Description

The F&B Service Expert supports daily restaurant, bar, banquet, or room-service operations by welcoming guests, taking orders, serving food and beverages, processing payments, and maintaining clean, well-presented service areas. Candidates are generally expected to have hospitality or food-and-beverage experience, although enthusiastic entry-level applicants may be considered. Good spoken English, a pleasant attitude, teamwork, attention to detail, and the ability to work flexible shifts, weekends, and holidays are important. The role also requires knowledge of service standards, food safety, responsible alcohol service, and effective communication with kitchen and guest-services teams. Marriott expects employees to deliver warm, efficient, personalized service while following company procedures and maintaining professional grooming standards.

Company Info

Marriott International is one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across luxury, premium, and select-service brands. Its properties serve business and leisure travelers and are known for structured service standards, guest-focused operations, and employee training opportunities. Chiang Mai Marriott Hotel brings the company’s international hospitality approach to northern Thailand, combining contemporary accommodation with restaurants, meeting facilities, wellness services, and local cultural influences. The hotel typically employs colleagues across front office, food and beverage, housekeeping, engineering, sales, and support departments. Working for Marriott can provide exposure to international guests, established operating procedures, career development programs, and opportunities to move between properties or brands. Conditions, benefits, and service-charge arrangements can vary according to the position, employment contract, and local hotel policy.

Destination Guide

Thailand offers varied opportunities in hotels, resorts, restaurants, wellness, diving, tourism, and guest services. Popular island destinations such as Phuket, Koh Samui, Koh Phangan, Koh Tao, and Krabi attract international visitors, while Chiang Mai provides a quieter mainland lifestyle with strong cultural and hospitality appeal. Thai culture values politeness, respect for elders, modest dress, and the traditional wai greeting. Island living is relaxed and scenic, but accommodation and transport may cost more during peak seasons. Employees should expect hot, humid weather, seasonal monsoons, and busy holiday periods. Foreign nationals normally need an appropriate Non-Immigrant B visa and work permit arranged with employer support before working legally; visa rules should be confirmed with Thai authorities. Relocation planning should include housing, health insurance, banking, transport, and emergency contacts. Learning basic Thai phrases is highly useful and helps build positive relationships with colleagues and guests.