The Duty Manager oversees daily hotel operations during assigned shifts, supports front-office and guest-service teams, resolves complaints, coordinates with housekeeping, engineering, security and food-and-beverage departments, and ensures Marriott service standards are maintained. Candidates are generally expected to have hotel operations or front-office experience, strong communication and leadership skills, sound decision-making ability, and a guest-focused attitude. Familiarity with hotel systems, complaint handling, emergency procedures and shift work is advantageous. Fluency in English is normally required, while additional languages and experience in the UAE hospitality market are beneficial. The successful candidate should remain calm under pressure, supervise colleagues effectively, protect guest satisfaction and complete accurate shift handovers and reports.
Marriott International is one of the world’s largest hospitality companies, operating a broad portfolio of hotels and resorts across luxury, premium and select-service brands. Its brands include Marriott Hotels, The Ritz-Carlton, St. Regis, W Hotels, Sheraton, Westin, Le Méridien and many others. Marriott is known for structured service standards, international career opportunities, professional training and its Marriott Bonvoy loyalty programme. Marriott Hotel Al Jaddaf Dubai is located in Dubai’s Al Jaddaf district, offering access to the city’s business areas, attractions and transport connections. The hotel serves business and leisure travellers through accommodation, restaurants, meetings and guest facilities. Employees are generally expected to deliver consistent hospitality, work collaboratively across departments and represent Marriott’s values of putting people first, pursuing excellence and acting with integrity.
The United Arab Emirates is not an island, but Dubai is a major coastal destination with strong opportunities in hotels, tourism, aviation, retail, events and restaurants. The culture combines Emirati traditions with a highly international population; respectful dress, considerate public behaviour and sensitivity to Islamic customs are important. Dubai offers modern housing, extensive shopping, beaches, public transport and year-round sunshine, though summers are extremely hot and living costs can be high. Most overseas employees need an employer-sponsored residence visa and work permit; the employer usually arranges medical tests, Emirates ID processing and related paperwork. Do not work on a tourist visa. Before relocating, confirm salary, accommodation, transport, insurance, leave, airfare and gratuity terms in writing. A valid passport, authenticated qualifications where required and a clean legal record may be requested. Arabic is useful, while English is widely used in workplaces.
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