The Spa Assistant Manager supports the Spa Manager in daily operations at The Ritz-Carlton, Tokyo. Responsibilities typically include supervising therapists and attendants, coordinating guest appointments, maintaining luxury service standards, handling guest concerns, monitoring cleanliness and safety, supporting staff training, and assisting with sales and financial performance. Candidates are expected to have experience in a luxury spa, hotel, wellness, or related guest-service environment, along with strong communication, leadership, organizational, and problem-solving skills. Japanese and English communication ability is highly valuable, as is knowledge of spa treatments and Japanese hospitality standards. The successful candidate should be professional, discreet, service-oriented, flexible with shifts, and comfortable motivating a multicultural team.
The Ritz-Carlton, Tokyo is a luxury hotel located in Midtown Tokyo, operated by Marriott International under The Ritz-Carlton brand. The hotel is known for refined service, elegant accommodation, high-end dining, meetings and events, and a premium spa and wellness offering. Its service culture emphasizes personalized attention, discretion, professionalism, and anticipation of guest needs. Employees work with an international clientele and colleagues from diverse backgrounds, while following detailed luxury hospitality standards. Marriott International is one of the world’s largest hotel companies, with a broad portfolio of global brands and extensive career-development opportunities. Working at The Ritz-Carlton, Tokyo can provide valuable experience in luxury guest service, team leadership, wellness operations, and international hotel management.
Japan is an island nation with varied opportunities in luxury hotels, restaurants, tourism, wellness, technology, manufacturing, and education. Tokyo offers the largest job market and excellent public transport, while Osaka, Kyoto, Okinawa, Hokkaido, and Fukuoka provide different lifestyles and hospitality opportunities. Japanese workplace culture generally values punctuality, politeness, teamwork, attention to detail, and respect for hierarchy. Life in Japan is safe and convenient, although Tokyo housing and daily expenses can be high. Foreign workers normally need an appropriate work visa sponsored by an employer; hospitality positions may require relevant experience, qualifications, and Japanese ability. Candidates should confirm eligibility with the Japanese embassy or immigration authorities. Relocation usually involves arranging housing, health insurance, a residence card, a bank account, and local registration. Learning conversational Japanese greatly improves workplace integration and everyday life.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...