The Reservation Manager manages reservation operations for Emirates Wolgan Valley, coordinating bookings, enquiries, room availability, rates and guest preferences. The role typically requires experience in hotel reservations or front office operations, strong knowledge of property-management and booking systems, excellent written and verbal communication, and confidence handling guests, travel partners and internal departments. Candidates should be organised, commercially aware and comfortable monitoring occupancy, conversion and revenue opportunities. Leadership experience is valuable, as the manager may supervise reservation colleagues, maintain service standards, resolve booking issues and support the property’s luxury guest experience. Flexibility, attention to detail and the ability to work with Sydney-based teams while supporting a regional resort are also expected.
Emirates Wolgan Valley, a Ritz-Carlton Reserve, is a luxury conservation resort in the Greater Blue Mountains of New South Wales, operated within Marriott International’s luxury hospitality portfolio. The property is known for its secluded setting, high-end accommodation, personalised service, Australian food and wine, and nature-based experiences. It combines an exclusive guest experience with a strong focus on environmental conservation and protection of the surrounding Wolgan Valley. The advertised role is Sydney CBD based, supporting the resort’s reservations function away from the remote property. Marriott International is one of the world’s largest hotel companies, with a broad portfolio of brands and opportunities across hospitality, operations, sales and corporate support. Employees can generally expect a professional, guest-focused environment, structured standards and access to Marriott’s global hospitality network and development opportunities.
Australia offers hospitality opportunities in hotels, resorts, restaurants, tourism, events and corporate travel, especially in Sydney, Melbourne, Brisbane, Perth, Cairns and regional resort areas. Workplace culture is generally practical, multicultural and direct, with strong emphasis on customer service, teamwork, safety and punctuality. Lifestyle ranges from vibrant city living to relaxed coastal or rural communities, although housing and transport costs can be high in major cities. Most overseas workers need an appropriate visa, such as a Working Holiday visa, employer-sponsored visa or skilled visa; eligibility depends on nationality, occupation, age and experience. Employers may require evidence of work rights before employment begins. Relocating usually involves arranging accommodation, tax and banking registration, health insurance where necessary, and transport. Sydney is well connected, while regional resorts may require driving or employer transport. Australia’s large distances and seasonal tourism patterns should be considered when planning a move.
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