Grab is seeking a Manager, Driver Communications to develop and manage communications for driver-partners in Indonesia. The role typically requires experience in corporate, internal, partner, or customer communications; strong writing and editing skills in Bahasa Indonesia and English; stakeholder-management capability; and the ability to translate complex policies, product updates, and operational changes into clear messages. The successful candidate is expected to understand driver-partner needs, plan communication campaigns across digital and offline channels, coordinate with operations, product, policy, and marketing teams, monitor engagement, and use feedback or data to improve communication effectiveness. Experience in a fast-paced technology, marketplace, transport, or customer-facing business would be valuable.
Grab is a Southeast Asian technology company founded in 2012 and headquartered in Singapore. It operates a superapp serving consumers, driver- and merchant-partners across markets including Indonesia, Malaysia, Singapore, Thailand, Vietnam, and the Philippines. Its services include ride-hailing, food and grocery delivery, digital payments, financial services, and business solutions. In Indonesia, Grab has a broad presence across major cities and supports millions of transactions involving passengers, delivery customers, merchants, and driver-partners. The company focuses on using technology to improve everyday access to transport, deliveries, payments, and financial products. Its work environment is generally fast-moving and collaborative, with employees expected to manage cross-functional projects, respond to changing market conditions, and balance commercial goals with safety, compliance, and partner experience.
Indonesia offers strong opportunities in technology, communications, logistics, tourism, finance, e-commerce, manufacturing, and transportation. Jakarta, on Java, is the main corporate and professional hub, while Bali is popular for tourism, hospitality, creative work, and international communities. Java has dense urban living, extensive public transport in major cities, and generally lower costs than many global capitals, although Jakarta traffic and housing expenses can be significant. Indonesian culture values hospitality, community, respect for hierarchy, and religious diversity; modest dress and sensitivity to local customs are appreciated. Foreign employees generally need an employer-sponsored work visa and work authorization before starting employment; requirements vary by nationality and role, so professional immigration advice is recommended. Relocation packages may include assistance with visas, housing, insurance, and flights. Learning basic Bahasa Indonesia is highly useful for daily life and workplace integration.
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