This role is responsible for improving and automating IT operations across Grab’s Indonesia business. Candidates are expected to have strong experience in IT operations, automation, service management, scripting, monitoring, incident response, and operational process improvement. Familiarity with cloud platforms, infrastructure tools, APIs, CI/CD, and technologies such as Python, Shell, or similar languages is valuable. The successful candidate should be comfortable leading automation initiatives, working with regional and local technology teams, managing operational risks, and communicating with technical and non-technical stakeholders. Grab will likely expect a practical, customer-focused manager who can improve reliability, reduce manual work, document processes, and develop high-performing teams in a fast-changing environment.
Grab is a Southeast Asian technology company offering ride-hailing, food delivery, parcel delivery, digital payments, financial services, and other everyday services through its superapp. Founded in 2012, the company operates across countries including Indonesia, Singapore, Malaysia, Thailand, Vietnam, and the Philippines. Indonesia is one of Grab’s largest and most important markets, with extensive operations in transport, deliveries, merchant services, and digital financial products. Grab employs technology, data, and local operating expertise to connect consumers, driver-partners, merchants, and businesses. Its work environment is generally fast-paced and regional, with opportunities to collaborate across countries and functions. Employees may receive competitive pay, insurance, bonuses, equity-related benefits, flexible working arrangements, and professional development support, although packages vary by position and location.
Indonesia offers opportunities in technology, operations, logistics, tourism, finance, e-commerce, and digital services, especially in Jakarta, Bali, Surabaya, Bandung, and other major urban centers. Java is the main business hub, while Bali is popular with international professionals and hospitality workers. Indonesian culture values respect, community, family, and indirect but courteous communication. Lifestyle ranges from busy city living and affordable local food to beaches, nature, and island travel. Jakarta has the deepest job market but heavy traffic and a higher cost of living; Bali offers a more relaxed setting but fewer corporate roles. Foreign nationals generally need an employer-sponsored work permit and appropriate visa, with regulations changing regularly. Remote work, investor, and second-home visas may have different conditions and do not automatically authorize employment. Candidates should confirm requirements with the employer and Indonesian immigration authorities before relocating.
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