Operations Planning (Cross-Group/Business process design & Improvement) (Recent Graduates Welcome) - Procurement Operations Department, Procurement Operations Supervisory Department

Role summary

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This role supports procurement operations across Rakuten’s business groups, focusing on business-process design, standardization, workflow improvement, and cross-functional coordination. Candidates should have strong analytical, organizational, and communication skills, with the ability to understand complex processes and turn them into practical improvements. Recent graduates are welcome, although experience in procurement, operations planning, project coordination, data analysis, or process improvement is advantageous. The successful candidate is expected to work proactively with internal stakeholders, manage multiple priorities, identify operational issues, prepare proposals, and help implement efficient, scalable procurement practices. Business-level Japanese and English communication may be required because Rakuten operates across international teams.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem that includes e-commerce, financial services, mobile communications, digital content, travel, advertising, and professional sports. Rakuten’s businesses serve customers and merchants in Japan and international markets, with a strong focus on membership, data, and digital platform integration. The company is known for its Englishnization policy, which encourages English use in many corporate environments and supports international collaboration. Employees typically work in fast-moving, cross-functional teams where innovation, operational efficiency, and customer value are emphasized. This procurement operations position would contribute behind the scenes by improving processes that support Rakuten’s many business units and help the organization manage purchasing activities more consistently and effectively.