This role manages UI/UX-related projects for Rakuten Mobile within the Brand Marketing Strategy Department. Responsibilities may include planning and coordinating digital experiences, aligning designers, engineers, marketers and business teams, managing schedules and deliverables, and improving customer-facing services. Candidates should have practical project management experience, strong communication and stakeholder coordination skills, and an understanding of UI/UX, digital products or marketing. Experience in telecommunications, mobile services, branding or customer journey design is advantageous. The position likely requires business-level Japanese and English, as well as the ability to work across teams, organize priorities, solve issues proactively and deliver projects in a fast-changing environment.
Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded as an online marketplace, it has expanded into a broad ecosystem covering e-commerce, fintech, digital content, advertising, travel and telecommunications. Rakuten Mobile operates the group’s mobile communications business and continues to develop its network, services and customer experience. The company promotes an ecosystem strategy in which members can use multiple Rakuten services while earning and spending points across the platform. Rakuten has an international workforce and commonly operates in Japanese and English, creating opportunities for professionals in technology, marketing, product development, data, finance and business operations. Its culture generally emphasizes innovation, ownership, speed and collaboration across businesses, although working practices and language requirements vary by department and position.
Japan offers strong opportunities in technology, telecommunications, e-commerce, engineering, finance, tourism, healthcare and international business, especially in Tokyo, Osaka, Nagoya and Fukuoka. Workplace culture values punctuality, preparation, respect, teamwork and attention to detail. Communication can be formal, and Japanese ability greatly improves daily life and career prospects, although many multinational companies use English. Living costs are highest in Tokyo; regional cities may offer more space and a slower pace. Japan has excellent railways, healthcare, public safety and convenience services, but housing deposits and moving costs can be substantial. Foreign professionals generally need an employer-sponsored work visa, such as an Engineer/Specialist in Humanities/International Services visa; highly skilled workers may qualify for preferential treatment. Applicants should confirm sponsorship, insurance, tax obligations and relocation assistance before accepting an offer. Japan’s climate varies by region, from snowy northern winters to subtropical Okinawa.
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