Food & Beverage Attendant

Job Description

The Food & Beverage Attendant supports restaurant and bar operations by welcoming guests, taking orders, serving food and drinks, clearing tables, processing payments, and maintaining clean, attractive service areas. Candidates should have a friendly personality, good communication skills, neat presentation, and a genuine interest in hospitality. Previous food and beverage experience is helpful, while a willingness to learn and work effectively in a multicultural team is important. The role requires flexibility to work shifts, weekends, and public holidays, along with the ability to remain calm during busy service periods. Basic English is generally expected; knowledge of Malay or other languages is an advantage.

Company Info

Novotel Johor Bahru City Centre is part of Accor, a major international hospitality group operating hotels, resorts, and serviced residences across the world. Novotel is known for comfortable, contemporary accommodation designed for business and leisure travellers, with practical facilities, restaurants, meeting spaces, and welcoming service. The Johor Bahru property is located in the city centre, close to shopping, dining, entertainment, and transport links to Singapore. As an Accor hotel, it typically offers employees structured operating procedures, international service standards, training opportunities, and exposure to guests from different countries. Food and beverage employees contribute directly to the guest experience by delivering efficient, courteous service while supporting the hotel’s restaurant and other dining operations. Benefits and career progression depend on the employment contract and local company policies.

Destination Guide

Malaysia offers varied hospitality opportunities in hotels, resorts, restaurants, theme parks, and cruise-related businesses. Major destinations include Kuala Lumpur, Penang, Langkawi, Sabah, Sarawak, and Johor Bahru. The culture is multicultural, with Malay, Chinese, Indian, Indigenous, and international influences; English is widely used in tourism, while Malay is the national language. Lifestyle costs are generally moderate, though accommodation in major cities and resort islands can be higher. Employees should confirm whether housing, meals, transport, uniforms, and service charges are included. Foreign workers normally need an employer-sponsored work permit and should not begin work before approval. Requirements vary by nationality and position, so check Malaysian immigration rules and the employer’s documentation. Johor Bahru is mainland Malaysia rather than an island, but it provides easy access to Singapore and nearby coastal destinations.