The Sales Manager – MICE is responsible for developing and managing meetings, incentives, conferences and events business for Mama Shelter Dubai. Requirements typically include several years of hotel sales or MICE experience, strong knowledge of the Dubai hospitality market, proven corporate and group-sales results, excellent negotiation and communication skills, and confidence using sales and customer relationship systems. The candidate is expected to identify new business, maintain relationships with agencies and corporate clients, prepare proposals, conduct site visits, negotiate contracts, coordinate with operational departments, and achieve revenue targets. A professional appearance, commercial awareness, teamwork, flexibility and familiarity with Accor standards are also expected.
Mama Shelter is a French-founded hospitality brand known for stylish, sociable and informal hotels that combine accommodation, restaurants, bars, events and entertainment. The brand focuses on creating lively communal spaces rather than traditional luxury-hotel formality, with distinctive interiors, creative food and beverage concepts, and a strong emphasis on guest interaction. Mama Shelter Dubai is part of the Accor group, one of the world’s major hospitality companies, giving employees access to international systems, training and career opportunities. The Dubai property caters to leisure travellers, business guests, local residents and event clients, with a personality-led approach designed to feel energetic and welcoming. Team members are generally expected to be outgoing, commercially minded, adaptable and comfortable working in a fast-paced, multicultural hotel environment.
The United Arab Emirates is not an island, but Dubai offers a highly international lifestyle with excellent career opportunities in hotels, restaurants, tourism, events, retail and business services. The country’s culture blends Gulf traditions with a large expatriate community; modest dress and respectful behaviour are important, particularly during Ramadan and in public places. Dubai has modern housing, extensive public transport, beaches, shopping, nightlife and year-round sunshine, although summers are extremely hot. Most overseas employees need employer-sponsored residence and work visas; the employer commonly arranges the work permit, medical examination, Emirates ID and residency processing. Relocating employees should confirm housing allowances, insurance, transport, annual leave and return-flight benefits before accepting an offer. Salaries are generally tax-free for individuals, but living costs, especially rent and schooling, can be high. English is widely used in business, while Arabic is the official language.
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