The Food & Beverage Reservations Agent manages restaurant and dining reservations, responds to guest enquiries, records bookings accurately, handles changes or cancellations, and coordinates with restaurant and front-office teams. Candidates should have previous reservations, restaurant, or hotel guest-service experience, strong communication skills, good telephone and computer abilities, and excellent attention to detail. Experience with hotel reservation or restaurant booking systems is preferred. The role requires a polished, professional manner, commercial awareness, and the ability to remain organised during busy periods. Fluency in English is generally expected; additional languages and knowledge of Dubai’s dining scene are advantageous. Flexibility to work shifts, weekends, and public holidays is essential.
SLS Dubai Hotel & Residences is a luxury lifestyle hotel in Downtown Dubai, operated under the SLS brand by Ennismore, part of Accor. The property combines hotel rooms, branded residences, restaurants, nightlife, leisure facilities, and distinctive design aimed at contemporary luxury travellers. Its dining and entertainment venues are an important part of the guest experience, creating a fast-paced environment for reservations and service teams. Employees typically work with an international clientele and collaborate across food and beverage, front office, events, and guest-relations departments. As an Accor-linked property, SLS Dubai may provide structured operational standards, training opportunities, staff benefits, and career mobility within a global hospitality network. Exact benefits depend on the employment contract and local company policy.
The United Arab Emirates is a federation of seven emirates, not an island, with Dubai offering extensive opportunities in hotels, restaurants, tourism, retail, aviation, and events. The culture blends Emirati traditions with a highly international lifestyle; modest dress and respect for Islamic customs are important, especially in public and religious settings. Dubai provides modern housing, public transport, beaches, shopping, dining, and year-round entertainment, although summer temperatures are extremely high and living costs can be substantial. Most overseas employees require employer sponsorship and a UAE work permit, residence visa, medical examination, and Emirates ID; the employer normally manages the main process. Confirm whether accommodation, transport, meals, insurance, annual leave, flights, and service charge are included before accepting an offer. A passport, authenticated documents, sufficient savings, and temporary accommodation can make relocation smoother.
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