Security Supervisor

Job Description

The Security Supervisor is responsible for protecting guests, employees, property and hotel assets at Mercure Kuala Lumpur Shaw Parade. Requirements typically include relevant security experience, supervisory skills, good communication, physical fitness, sound knowledge of emergency procedures and the ability to work rotating shifts, weekends and public holidays. Experience in a hotel or hospitality environment is advantageous. The successful candidate is expected to monitor surveillance systems, conduct patrols, manage incidents, support emergency response, maintain accurate reports and coordinate with local authorities when required. A professional appearance, alertness, integrity, calm decision-making and a strong customer-service attitude are essential.

Company Info

Accor is a leading international hospitality group operating a broad portfolio of hotel, resort and lifestyle brands worldwide, including Mercure. Mercure hotels are designed to reflect the character of their destinations while providing reliable service, comfortable accommodation and welcoming guest experiences. Mercure Kuala Lumpur Shaw Parade is located in the Bukit Bintang area, close to shopping, dining, entertainment and business districts. The hotel serves both leisure and business travelers and operates with teams across rooms, food and beverage, engineering, finance, front office and security. Accor places emphasis on guest satisfaction, operational standards, employee development, inclusion and responsible hospitality. Employment conditions can vary by property and local regulations, so candidates should confirm exact benefits, working hours and career opportunities directly with the hotel.

Destination Guide

Malaysia offers hospitality, security, tourism, retail and service opportunities, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor Bahru. Kuala Lumpur is a modern, multicultural city rather than an island, while Malaysia’s island destinations provide resort and marine-tourism work. The culture blends Malay, Chinese, Indian and Indigenous traditions, with Bahasa Malaysia as the national language and English widely used in hotels and business. Lifestyle ranges from urban shopping and nightlife to beaches, rainforests and island activities. Foreign workers generally need an employer-sponsored work permit and must meet Malaysian immigration and sector requirements; working before approval is not permitted. Employers commonly assist with documentation, but candidates should verify contracts, accommodation, medical checks and fees. Relocation costs, tropical weather, traffic and higher city rents should be considered. Local food is diverse and affordable, and public transport is strongest in Kuala Lumpur and larger cities.