Sales Support Executive (Bermuda)

Job Description

The Sales Support Executive assists the commercial team with sales administration, client communication, proposals, contracts, reports, appointments and coordination of group, leisure and corporate business. Candidates should have strong organisation, written and verbal communication skills, attention to detail and confidence using Microsoft Office and hotel systems. Experience in hotel sales, reservations, events or customer service is preferred, together with a professional manner and an understanding of luxury hospitality. The role requires someone proactive, dependable and able to manage competing deadlines while maintaining accurate records and positive relationships with clients and colleagues. Flexibility, discretion, teamwork and a service-focused attitude are important in a resort environment.

Company Info

Fairmont Southampton is a luxury resort property associated with Fairmont Hotels & Resorts, an international hospitality brand within Accor. The resort is located in Southampton Parish, Bermuda, and is known for delivering upscale accommodation, dining, meetings, leisure and event experiences in a scenic island setting. Fairmont properties typically combine personalised guest service with high operational standards, elegant facilities and a strong focus on memorable experiences. The Southampton hotel has traditionally served leisure travellers, weddings, groups, corporate visitors and destination events. Employees work in a multicultural environment where professionalism, teamwork, discretion and attention to detail are highly valued. As part of Accor, the property benefits from global hospitality expertise, training resources and opportunities to build an international hotel career, although specific operations and benefits depend on the current status and management of the resort.

Destination Guide

Bermuda offers opportunities in hotels, restaurants, tourism, finance, insurance, retail, marine services, construction and professional services. The culture blends British, African, Caribbean, Portuguese and North American influences, with strong traditions of courtesy, community, music and water-based recreation. Lifestyle is generally relaxed but relatively expensive; housing, groceries and transport can cost more than in many destinations. Beaches, sailing, diving, golf and outdoor activities are major attractions, while scooters and public buses are common ways to travel. Bermuda tightly controls immigration, so overseas candidates normally need an employer-sponsored work permit before starting employment. Employers usually demonstrate that the role cannot readily be filled by an eligible Bermudian or approved resident, and permits are tied to the position and employer. Candidates should confirm eligibility, permit duration, accommodation arrangements, healthcare, taxes and relocation costs directly with Fairmont and Bermuda’s immigration authorities before accepting an offer.