Reservations & Revenue Manager

Job Description

The Reservations & Revenue Manager is responsible for maximizing room revenue, occupancy, and profitability through effective forecasting, pricing, inventory control, and reservations management. Requirements typically include several years of hotel reservations or revenue-management experience, strong knowledge of property-management and revenue systems, commercial awareness, and excellent analytical, communication, and leadership skills. The successful candidate is expected to monitor market trends and competitor activity, manage room availability and rate strategies, produce accurate reports, support group and corporate business, and work closely with Sales, Front Office, and Finance. Flexibility, attention to detail, and the ability to perform under pressure are essential in a luxury resort environment.

Company Info

Fairmont Southampton is a luxury resort brand within Accor, one of the world’s leading hospitality groups. Located on Bermuda’s South Shore, the resort has historically been known for its ocean views, private beaches, golf facilities, restaurants, spa services, and extensive meeting and event spaces. Fairmont properties are positioned around attentive service, distinctive destinations, and high-quality guest experiences. As part of Accor, the hotel benefits from international standards, global reservation and loyalty networks, professional development opportunities, and access to a broad portfolio of hospitality brands. A Reservations & Revenue Manager would typically work with hotel leadership and commercial teams to improve performance, strengthen demand forecasting, and deliver an efficient booking experience for leisure, group, and corporate guests.

Destination Guide

Bermuda offers opportunities in hospitality, tourism, finance, professional services, marine industries, healthcare, education, and construction. Its culture blends British, African, Caribbean, Portuguese, and North American influences, with strong traditions in sailing, cricket, music, and community life. The lifestyle is scenic and generally safe, but housing, groceries, and transportation can be expensive. Many residents use scooters, buses, ferries, or taxis rather than private cars. Foreign nationals normally need employer sponsorship and a valid work permit before starting employment; eligibility depends on the role, qualifications, and Bermuda’s local hiring requirements. Candidates should confirm whether the employer provides accommodation, airfare, health insurance, and relocation assistance. Work permits are usually tied to the sponsoring employer, so changing jobs may require additional approval. Prospective employees should verify current immigration, tax, and housing rules with Bermuda’s government and the employer.