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Front Office - Multiple Positions - Guest Service Agents, Valet Attendants - Full-time, Part-time, Casual

Australia Novotel Devonport Approximately AUD $25–$34 per hour, depending on experience, duties, award rates and penalty payments; casual roles may attract higher rates.*
Job Description

Novotel Devonport is seeking Guest Service Agents and Valet Attendants for full-time, part-time and casual positions. Guest Service Agents are expected to welcome guests, manage check-ins and check-outs, process reservations and payments, respond to enquiries, and provide friendly, efficient service. Valet Attendants assist with vehicle arrivals, parking, luggage and guest directions. Candidates should have strong communication and customer-service skills, a professional presentation, attention to detail and the ability to remain calm during busy periods. Flexibility to work mornings, evenings, weekends and public holidays is required. Previous hotel, reception, valet or hospitality experience is advantageous, while a current driver’s licence may be required for valet duties.

Company Info

Novotel Devonport is a contemporary Accor hotel located on Tasmania’s north coast, close to the Mersey River, waterfront, shops, restaurants and transport connections. The hotel serves business travellers, leisure guests, families and visitors exploring Tasmania, offering accommodation, food and beverage services, meeting facilities and guest support. As part of Accor, one of the world’s major hospitality groups, Novotel follows an international service culture focused on welcoming guests, teamwork, inclusion and professional development. Employees may benefit from Accor’s global network, training opportunities, staff accommodation rates and career pathways across hotels and destinations. The Devonport property provides a customer-facing environment suited to people who enjoy hospitality, local tourism and working with guests from Australia and overseas.

Destination Guide

Australia is an island country with varied hospitality opportunities in hotels, resorts, restaurants, events and tourism, particularly in Sydney, Melbourne, Brisbane, Perth, Tasmania and regional coastal areas. Devonport offers a quieter lifestyle, reasonable access to nature and beaches, and a strong connection to Tasmania’s ferry and tourism network. Australian workplaces generally value punctuality, clear communication, teamwork, safety and a friendly but professional service style. Employees should budget for accommodation, transport, healthcare and daily living costs, which vary considerably by location. Eligible travellers may use Working Holiday visas, while skilled or employer-sponsored options may suit longer-term employment; visa conditions, work rights and age limits should be checked with the Australian Department of Home Affairs. International applicants should also prepare a tax file number, Australian bank account and appropriate work rights before starting.