Event Floor Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Event Floor Manager oversees the smooth delivery of conferences, weddings, banquets and other functions at Sofitel Melbourne on Collins. Requirements typically include hospitality or events experience, strong organisational and communication skills, knowledge of food and beverage service, and the ability to lead teams during busy operations. The successful candidate is expected to coordinate event setups, brief and supervise staff, liaise with clients and departments, maintain high service standards, manage guest requests, and resolve issues calmly and professionally. Flexibility is essential, as the role may involve early mornings, evenings, weekends and public holidays. A polished presentation, commercial awareness and a genuine commitment to luxury guest service are also expected.

About the employer

Sofitel Melbourne on Collins is a luxury five-star hotel located on Collins Street in the heart of Melbourne's central business district. It forms part of Accor, a major international hospitality group operating hotels, resorts and lifestyle properties across numerous brands and countries. The hotel is recognised for combining French-inspired elegance with Melbourne's culture, dining and business offerings. It provides accommodation, restaurants, bars, meeting rooms, conference facilities and event services for corporate and leisure guests. Employees generally work in a polished, multicultural environment with a strong focus on guest satisfaction, service consistency and professional development. As an Accor property, the hotel may offer team members access to training, career mobility, employee rates and benefits across the wider group, subject to local terms and eligibility.