The Residences Manager oversees the daily operation of Mama Shelter Dubai’s apartments, ensuring high standards of guest service, housekeeping coordination, maintenance, safety, and financial performance. Candidates are expected to have experience in serviced apartments, residential hospitality, or hotel operations, together with strong leadership, communication, organizational, and problem-solving skills. The role requires a hands-on manager who can supervise teams, manage resident and guest relationships, resolve issues quickly, support occupancy and revenue goals, and maintain compliance with company policies and UAE regulations. Knowledge of property-management systems and previous experience in Dubai or the wider GCC hospitality market would be advantageous.
Mama Shelter is a lively, design-led hospitality brand within the Accor group. Known for its sociable atmosphere, colorful interiors, approachable service, restaurants, bars, and entertainment spaces, the brand aims to make hotels feel welcoming and connected to the local community. Mama Shelter Dubai brings this informal, creative style to the UAE, combining accommodation, dining, events, and social spaces for international visitors, residents, and business travelers. As part of Accor, employees may benefit from structured training, international career opportunities, staff rates, and the resources of a major global hotel company. The brand generally looks for energetic, adaptable team members who enjoy guest interaction, teamwork, and creating memorable experiences rather than delivering overly formal service.
The United Arab Emirates is not an island, but it is a popular relocation destination with strong opportunities in hospitality, tourism, aviation, retail, finance, technology, and construction. Dubai offers a cosmopolitan lifestyle, modern transport, international schools, beaches, desert activities, shopping, and a busy restaurant and events scene. The culture blends Emirati traditions with a large international community; respectful dress and behavior are expected, especially during Ramadan and in public places. Most overseas employees need an employment residence visa sponsored by their employer. The company normally arranges work authorization, medical testing, Emirates ID, and residency processing, while employees should verify contract terms, accommodation, insurance, flights, and allowances before relocating. Living costs can be high, particularly for rent, but tax-free salary packages may offset expenses. Summers are extremely hot, so indoor activities and air-conditioned facilities are central to daily life.
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