Night Manager

Job Description

The Night Manager oversees overnight hotel operations, ensuring smooth front-office service, guest satisfaction, security coordination, accurate night audits, and effective handling of emergencies or late-night requests. Candidates should have previous experience in front-office or night management, preferably within an international hotel. Strong knowledge of hotel systems, night-audit procedures, cash handling, and guest-service standards is expected. Excellent English communication, problem-solving ability, leadership, and attention to detail are important. The role requires flexibility to work overnight shifts, weekends, and public holidays. Familiarity with Indonesian hospitality practices and experience opening or pre-opening a resort would be advantageous.

Company Info

Novotel is Accor’s internationally recognised midscale hotel brand, offering comfortable accommodation, practical facilities, and welcoming service for business and leisure travellers. Novotel properties typically provide restaurants, bars, meeting facilities, swimming pools, family amenities, and wellness services, with a strong focus on reliable guest experiences. Novotel Bali Ubud Resort is a planned resort property in Ubud, Bali, positioned to serve visitors seeking access to the area’s culture, nature, wellness, and creative attractions. As an Accor hotel, it is supported by global operating standards, training opportunities, employee benefits, and a broad international hospitality network. A pre-opening role may involve helping establish procedures, supporting recruitment and training, preparing systems, and creating service standards before the resort welcomes guests.

Destination Guide

Bali offers strong opportunities in hotels, restaurants, wellness, tourism, events, and guest services, particularly in Ubud, Seminyak, Kuta, Nusa Dua, and Canggu. The island combines Hindu-Balinese traditions, temple ceremonies, dance, crafts, rice terraces, beaches, and a generally social, outdoor lifestyle. Living costs vary: Ubud is quieter and cultural, while coastal areas can be busier and more expensive. International hospitality workers should secure an employer-sponsored Indonesian work permit and appropriate KITAS before beginning employment; working on a tourist visa is not permitted. Employers commonly assist with immigration and relocation paperwork, but arrangements should be confirmed in writing. New arrivals should budget for housing deposits, transport, health insurance, and initial living expenses. Respectful dress at temples, awareness of local customs, and learning basic Indonesian phrases will make settling in easier.