The Assistant Outlet Manager supports the daily operation of Shang Palace, ensuring excellent Chinese dining service, guest satisfaction, food quality, hygiene, and smooth coordination with the kitchen and other hotel departments. Requirements generally include a hospitality or business-related qualification, several years of experience in hotel or upscale restaurant operations, supervisory experience, and strong knowledge of food and beverage service. Candidates should demonstrate leadership, communication, problem-solving, and organizational skills, with the ability to train staff, manage service standards, handle guest concerns, control costs, and work flexible shifts, including weekends and holidays. Experience with Chinese cuisine or a luxury hotel environment is an advantage.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La properties are known for personalized service, high operating standards, distinctive dining, and strong attention to guest comfort. In the Philippines, the group operates well-known hotels and resorts in destinations including Manila, Cebu, Boracay, and Mactan. Employees typically work in multicultural teams and may receive structured training, career development opportunities, staff meals, uniform support, service charge, and other hotel benefits, depending on the property and employment contract.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Bohol, and other island destinations, particularly in hotels, restaurants, resorts, tourism, and events. Filipino workplace culture is generally welcoming, family-oriented, service-focused, and respectful of seniority. Island living can provide warm weather, beaches, outdoor activities, and a relaxed community atmosphere, although transport, healthcare access, internet reliability, and seasonal weather vary by location. Living costs are usually lower outside Manila, but resort areas can be expensive during peak seasons. Foreign workers normally need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit and a 9(g) commercial employment visa; requirements can change, so confirmation with the employer and Philippine immigration authorities is essential. Candidates should budget for accommodation, deposits, transportation, insurance, and relocation costs before accepting an offer.
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