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Service Associate - F&B (Lobby Lounge)

Philippines Shangri-La PHP 15,000–PHP 25,000 per month*
Job Description

The Service Associate – F&B (Lobby Lounge) welcomes guests, takes food and beverage orders, serves drinks and meals, processes payments, maintains table and lounge presentation, and supports smooth daily operations. Candidates should have hospitality or food-and-beverage experience, good English communication skills, a professional appearance, and strong customer-service abilities. The role requires attention to detail, teamwork, a positive attitude, and flexibility to work rotating shifts, weekends, and holidays. Familiarity with hotel service standards, point-of-sale systems, and basic food-safety practices is advantageous.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Asia and recognized for its hotels, resorts, residences, and related businesses worldwide. Its properties are known for personalized service, refined dining, comfortable accommodation, and strong attention to local culture. In the Philippines, Shangri-La operates respected luxury properties, including Shangri-La The Fort, Manila, and Shangri-La Mactan, Cebu. The company emphasizes warm Asian hospitality, professional development, teamwork, and memorable guest experiences. Employees typically work in a structured international hotel environment with opportunities to build careers across food and beverage, rooms, events, sales, and other hotel departments.

Destination Guide

The Philippines is an archipelago with major employment hubs in Luzon, Cebu, and other tourist islands. Hospitality opportunities are common in Manila, Boracay, Palawan, Cebu, and Davao, particularly in hotels, resorts, restaurants, and tourism services. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle varies from busy urban living to relaxed coastal communities; living costs are usually lower outside Manila, although popular resort areas can be expensive. Foreign workers normally need an employer-sponsored work permit and appropriate visa, while local hires must meet company and legal requirements. Candidates should confirm accommodation, transport, medical coverage, contract terms, and relocation costs before accepting a position.