The Senior Captain/Captain supports banquet operations by coordinating service teams, setting up venues, welcoming guests, serving food and beverages, and ensuring events run smoothly. Candidates should have relevant hotel or banquet experience, strong knowledge of food and beverage service, good communication skills, and the ability to lead colleagues during busy functions. A professional appearance, customer-focused attitude, attention to detail, and flexibility to work shifts, weekends, and public holidays are expected. The role also requires effective coordination with the kitchen, event planners, and other hotel departments while maintaining Shangri-La’s service standards and health and safety procedures.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The group is known for personalised service, high-quality dining, elegant facilities, and strong attention to guest comfort. Its Hong Kong properties serve business travellers, leisure guests, and major conferences and celebrations. Shangri-La offers career opportunities across hotel operations, food and beverage, culinary services, sales, finance, engineering, and guest relations. Employees are generally expected to demonstrate warmth, professionalism, teamwork, cultural awareness, and a commitment to delivering memorable experiences. The company also promotes training and internal development, making it a recognised employer for hospitality professionals seeking international exposure.
Hong Kong is a fast-paced international city with a strong hospitality, tourism, retail, finance, and events sector. Hotels, restaurants, clubs, and convention venues regularly recruit experienced service staff, supervisors, chefs, and managers. The culture blends Cantonese traditions with international influences; politeness, punctuality, efficiency, and respect for hierarchy are valued. Lifestyle options range from vibrant dining and nightlife to beaches, hiking trails, and quieter outlying islands. Hong Kong has excellent public transport, although accommodation can be expensive and living spaces are often compact. Overseas hires normally require an employment visa sponsored by the employer, with approval based on qualifications, experience, and a confirmed job offer. Candidates should prepare authenticated documents, references, medical information if requested, and sufficient funds for deposits and initial expenses. Cantonese is useful, while English is widely used in international hotels.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...