The Assistant Outlet Manager supports the daily operation of Vintana restaurant at Shangri-La Mactan, Cebu, helping ensure excellent food and beverage service, guest satisfaction, sales performance, and compliance with company standards. Requirements typically include a hospitality or related qualification, relevant experience in restaurant or hotel operations, supervisory ability, strong communication skills, and good knowledge of food and beverage service. The successful candidate is expected to lead and motivate staff, coordinate with the kitchen and other departments, handle guest concerns professionally, monitor service quality, control costs, and assist with scheduling, training, and outlet administration. Flexibility for shifts, weekends, and holidays is essential.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, comfortable accommodation, and extensive dining, leisure, and wellness facilities. In the Philippines, Shangri-La operates prominent resorts and hotels, including Shangri-La Mactan, Cebu, a beachfront property on Mactan Island with restaurants, recreational facilities, event spaces, and guest services. Vintana is one of the resort’s dining outlets. Shangri-La generally offers employees opportunities for structured training, career development, international exposure, and progression within the hospitality industry. The company places strong emphasis on guest care, teamwork, professionalism, cultural awareness, and consistent operational quality.
The Philippines offers hospitality opportunities in Cebu, Boracay, Palawan, Manila, Bohol, and other tourism destinations, particularly in hotels, resorts, restaurants, diving, events, and guest services. Mactan Island, connected to Cebu by bridges, has a relaxed coastal lifestyle, beaches, water activities, shopping, and convenient access to Cebu City. Filipino culture is friendly, family-oriented, and strongly influenced by English, Christianity, and diverse regional traditions. Living costs are generally moderate, although resort areas can be more expensive. International employees normally need an appropriate work permit and visa sponsored or supported by the employer; requirements can include immigration approval, a work permit, medical documents, and a valid employment contract. Candidates should confirm accommodation, transport, tax, insurance, and relocation benefits directly with Shangri-La before moving.
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