The Manager, Lobby Lounge is responsible for overseeing daily lounge operations, including guest service, food and beverage quality, staff scheduling, sales performance, inventory control, and compliance with Shangri-La standards. Candidates typically need relevant hotel or restaurant management experience, strong knowledge of beverage and service operations, good communication skills, and the ability to lead a multicultural team. The role requires a polished, guest-focused manner, commercial awareness, sound problem-solving ability, and flexibility to work rotating shifts, weekends, and public holidays. Experience in a luxury hotel environment and familiarity with point-of-sale systems are advantageous.
Shangri-La Hotels and Resorts is a Hong Kong-based luxury hospitality group operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The company is known for Asian-inspired hospitality, high service standards, and a strong focus on personalized guest experiences. Shangri-La Hotel Singapore is a prominent luxury property near Orchard Road, offering accommodation, restaurants, lounges, meeting facilities, gardens, and wellness services. Employees commonly work in a multicultural environment and are expected to demonstrate professionalism, warmth, teamwork, and attention to detail. The group provides opportunities across food and beverage, rooms, culinary operations, events, engineering, finance, and corporate functions. Specific benefits, working conditions, and advancement opportunities depend on the property, employment contract, and applicable Singapore regulations.
Singapore is a compact island city-state with a strong hospitality, tourism, finance, technology, healthcare, and logistics job market. Hospitality roles are available in luxury hotels, restaurants, bars, resorts, and events, although competition can be considerable. The culture is multicultural, orderly, and service-oriented, with English widely used at work alongside Mandarin, Malay, and Tamil. Singapore offers excellent public transport, modern healthcare, safe neighborhoods, diverse food, shopping, parks, and easy regional travel. Living costs, especially rent, are high, so accommodation and transport should be considered carefully when assessing an offer. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. Employers usually guide successful candidates through the application process. New arrivals should confirm contract terms, medical coverage, accommodation arrangements, taxes, and relocation costs before moving.
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