Senior Security Officer

Job Description

The Senior Security Officer is responsible for protecting guests, colleagues, hotel property and assets at Shangri-La in Hong Kong. Requirements typically include relevant security experience, preferably in a luxury hotel or hospitality environment, good knowledge of emergency procedures, incident reporting, access control and fire-safety practices. Candidates should be physically fit, observant, calm under pressure and capable of handling confidential matters professionally. Strong communication skills in English and Cantonese are valuable, while Mandarin may be an advantage. The role may require shift work, weekends and public holidays. The successful candidate is expected to provide courteous service, respond quickly to incidents, conduct patrols, support investigations and work closely with local authorities and hotel departments.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong and known for its high-quality hotels, resorts and guest service across Asia and international markets. The group operates properties under the Shangri-La, Kerry, JEN and Traders brands, serving business and leisure travellers in major cities and resort destinations. Shangri-La hotels are recognised for refined accommodation, extensive dining, wellness facilities and personalised Asian hospitality. The company employs colleagues across guest services, food and beverage, engineering, security, finance and other specialist functions. Its Hong Kong properties provide a professional, multicultural working environment with opportunities to develop a career in luxury hospitality. Employees commonly receive benefits such as staff dining, training, medical coverage and preferential hotel rates, although specific benefits depend on the property and employment contract.

Destination Guide

Hong Kong is a compact, highly connected destination offering strong opportunities in hospitality, aviation, retail, finance, technology and professional services. Its culture blends Cantonese traditions with international influences, and workplaces are generally fast-paced, service-focused and multicultural. Lifestyle options range from excellent restaurants and nightlife to hiking trails, beaches and nearby islands such as Lantau and Cheung Chau. Public transport is efficient, though housing can be expensive, especially near central districts. Foreign nationals normally need an employment visa before starting work; the employer generally sponsors the application and must demonstrate a genuine position and suitable salary. Applicants should prepare a valid passport, qualifications, employment records and proof of accommodation where required. New arrivals should budget for a rental deposit, transport, medical insurance and daily expenses. Cantonese is useful for security and customer-facing roles, while English is widely used in hotels.