The Waiter/Waitress at Hung Tong is responsible for welcoming guests, taking and serving food and beverage orders, explaining menu items, maintaining service standards, processing payments, and keeping the dining area clean and well presented. Candidates should have previous restaurant or hotel experience, good knowledge of customer service, and a friendly, professional manner. Cantonese is highly desirable, while English and Mandarin are useful for serving international guests. The role requires teamwork, attention to detail, physical stamina, and flexibility to work shifts, weekends, and public holidays. The successful candidate is expected to represent Shangri-La hospitality standards and create a warm, efficient dining experience.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, distinctive dining, and attention to guest experience. In Hong Kong, Shangri-La operates prominent luxury hotels including Island Shangri-La and Kowloon Shangri-La, offering accommodation, restaurants, meeting facilities, and wellness services. Employees typically work in a multicultural environment with structured training, career development opportunities, staff benefits, and exposure to international hospitality operations. The group places strong emphasis on professionalism, genuine care, teamwork, and delivering personalized service to guests.
Hong Kong offers many opportunities in hotels, restaurants, catering, retail, finance, technology, logistics, and tourism. Hospitality workers can find roles in luxury hotels, independent restaurants, theme parks, and event venues, although competition is strong and Cantonese is often preferred. The culture is energetic, efficient, and multicultural, combining traditional festivals and food culture with a fast-paced international lifestyle. Housing can be expensive, but public transport is excellent and neighborhoods range from dense urban districts to quieter areas such as the New Territories and outlying islands. Foreign employees generally need an employment visa sponsored by a Hong Kong employer before starting work; employers usually demonstrate that the role and applicant meet immigration requirements. New arrivals should budget for deposits, healthcare, transport, and daily living costs, and confirm accommodation and visa arrangements before relocating.
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