The Service Associate – F&B (Lobby Lounge) supports daily lounge operations by welcoming guests, taking orders, serving food and beverages, clearing tables, processing payments, and maintaining excellent service standards. Candidates should have a hospitality, food service, or related background, although relevant training and customer-service experience may also be accepted. Good communication skills, a pleasant personality, teamwork, attention to detail, and basic knowledge of food safety are expected. The role requires flexibility to work rotating shifts, weekends, and holidays, as well as the ability to remain professional in a busy luxury-hotel environment.
Shangri-La Hotels and Resorts is a Hong Kong-based luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The company is known for personalized service, comfortable accommodations, distinctive dining, and strong attention to guest experience. Its Philippine properties include major urban hotels and resort destinations, serving business travelers, families, and international leisure guests. Shangri-La generally offers structured training, career development, employee benefits, and opportunities to work within an international hotel environment. Food and beverage associates are expected to reflect the group’s warm, gracious service culture while maintaining high standards of cleanliness, efficiency, and professionalism.
The Philippines offers hospitality opportunities across Luzon, Visayas, and Mindanao, particularly in Manila, Cebu, Boracay, Palawan, Bohol, and Davao. Hotels, resorts, restaurants, cruise operators, and tourism businesses regularly hire service staff, cooks, front-office personnel, housekeeping associates, and supervisors. Filipino culture is generally warm, family-oriented, and welcoming, with English widely used in workplaces. Lifestyle varies from fast-paced city living to relaxed coastal communities, with lower living costs outside Manila but possible transport and housing challenges on smaller islands. Foreign nationals typically need an employer-sponsored work permit and appropriate visa before starting employment; requirements may include labor and immigration approvals. Relocating employees should confirm accommodation, medical coverage, contract terms, transportation, and local registration with the employer. Weather is tropical, with a dry season and a rainy season that may include typhoons.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...