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Senior Captain / Captain - Banquet Operations

Hong Kong Shangri-La HKD 16,000–24,000 per month, potentially including service charge and benefits*
Job Description

The Senior Captain/Captain supports banquet operations at Shangri-La in Hong Kong, coordinating service for meetings, weddings, conferences and other functions. Candidates typically need hotel or restaurant experience, preferably in banquet service, strong knowledge of food and beverage standards, and good communication skills in English. Cantonese and Mandarin are valuable advantages. The role requires leadership, attention to detail, professional grooming and the ability to manage changing guest requirements. The successful candidate is expected to brief and supervise service staff, prepare venues, coordinate with the kitchen and event teams, maintain hygiene and service standards, resolve guest concerns courteously, and remain effective during busy shifts, weekends and public holidays.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for attentive service, refined accommodation, extensive dining choices and strong banquet and events operations. Shangri-La Hong Kong includes prestigious properties such as Island Shangri-La and Kowloon Shangri-La, serving business travellers, leisure guests, weddings, conferences and major social events. Employees generally work in a multicultural environment with structured operating standards, training opportunities and opportunities for progression within the wider group. The company places emphasis on genuine hospitality, guest satisfaction, teamwork, professionalism and consistent service quality.

Destination Guide

Hong Kong is a compact, energetic city with excellent opportunities in hotels, restaurants, events, finance, technology, retail and tourism. Although known for its urban skyline, it also offers beaches, hiking trails, islands and country parks. The culture blends Cantonese traditions with international influences; people value efficiency, courtesy and hard work. Lifestyle can be exciting and convenient, but accommodation is expensive and living space is often limited. Public transport is fast and reliable, and most residents manage daily life without a car. Foreign employees generally need an employment visa sponsored by their Hong Kong employer, with approval based on qualifications, a genuine job offer and market-appropriate pay. Dependants may usually apply for dependant visas. New arrivals should arrange accommodation, banking, insurance and tax registration, and confirm whether the employer provides meals, housing, medical coverage or relocation assistance.

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