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Host / Hostess - Summer Palace

Hong Kong Shangri-La HKD 15,000–20,000 per month, potentially plus service charge and benefits*
Job Description

The Host/Hostess at Summer Palace, Shangri-La Hong Kong, welcomes guests, manages seating arrangements, coordinates reservations and supports smooth restaurant operations. Candidates should have previous experience in a luxury hotel or fine-dining restaurant, strong communication skills and a polished, guest-focused manner. Cantonese and English are typically important, while Mandarin is an advantage. The role requires professional presentation, attention to detail, good knowledge of food and beverage service, and the ability to remain calm during busy periods. The successful candidate is expected to provide warm, efficient service, handle guest requests courteously, work closely with the restaurant team and maintain Shangri-La’s high hospitality standards.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong and known for refined service, elegant properties and strong Asian-inspired hospitality. The group operates hotels, resorts and residences across Asia, the Middle East, Europe and other international destinations. Shangri-La Hong Kong is one of the city’s established luxury hotels, offering accommodation, restaurants, banquet facilities, wellness services and business amenities. Summer Palace is its acclaimed Chinese restaurant, recognised for Cantonese cuisine and sophisticated dining. Employees are generally expected to demonstrate genuine care, professionalism, cultural awareness and attention to detail. The company offers opportunities across hotel operations, food and beverage, guest services and corporate functions, with training and career development often forming an important part of its employment offering.

Destination Guide

Hong Kong offers strong opportunities in luxury hotels, restaurants, tourism, finance, retail, technology and international business. The city combines Chinese traditions with global influences, and Cantonese cuisine, festivals, temples and family-oriented customs are central to local culture. Life is energetic and convenient, with excellent public transport, dense urban neighbourhoods, shopping, nightlife and easy access to hiking trails, beaches and nearby islands. Housing can be expensive, especially in central districts, so many employees live in Kowloon or the New Territories. Overseas candidates normally need an employer-sponsored work visa, commonly through the General Employment Policy, and must secure an approved job before relocating. Employers may assist with visa paperwork, medical checks or staff accommodation, depending on the position. New arrivals should budget for rent, transport, deposits and daily expenses, and confirm benefits directly with the employer.

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