The Waiter/Waitress serves guests at Vintana Café, Shangri-La Boracay’s all-day dining restaurant. Responsibilities include welcoming guests, explaining menus, taking accurate orders, serving food and beverages, processing bills, maintaining table presentation, and responding promptly to guest requests. Candidates should have previous experience in a hotel, restaurant, or customer-service environment, good English communication skills, a pleasant and professional manner, and strong attention to detail. The role requires teamwork, flexibility to work rotating shifts, weekends, and holidays, and the ability to remain composed during busy service periods. Knowledge of food safety and basic point-of-sale procedures is advantageous.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. Its properties are known for attentive service, comfortable surroundings, and strong emphasis on guest satisfaction. Shangri-La Boracay Resort & Spa is located on the island of Boracay in the Philippines and offers rooms, villas, restaurants, recreational facilities, and wellness services. Vintana Café is the resort’s all-day dining venue, serving international and local dishes in a relaxed setting. Employees typically work in a polished, multicultural environment with structured service standards, training opportunities, and the possibility of career development within the wider Shangri-La network.
The Philippines is an archipelago with strong employment opportunities in hotels, restaurants, resorts, tourism, retail, business services, and information technology. Boracay, Cebu, Palawan, Bohol, and Siargao are popular destinations for hospitality work, while Manila offers broader corporate opportunities. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Island life often means warm weather, beaches, outdoor activities, fresh seafood, and a relaxed pace, although transport, utilities, and healthcare can vary outside major cities. Foreign workers generally need an employer-sponsored work permit and an appropriate visa, commonly arranged after securing a job; requirements should be confirmed with Philippine authorities. Relocation costs, housing availability, seasonal demand, and service-charge policies should be discussed with the employer. Boracay accommodation can be expensive, so staff housing or transport support is particularly valuable.
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