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Room Attendant (房務員)

Hong Kong Shangri-La HKD 14,000–18,000 per month*
Job Description

The Room Attendant is responsible for cleaning and servicing guest bedrooms, bathrooms, corridors, and related areas to Shangri-La standards. Duties include changing linens, replenishing amenities, reporting maintenance issues, handling guest requests, and protecting guest privacy and belongings. Candidates should ideally have hotel housekeeping experience, good attention to detail, physical stamina, and a polite, service-focused attitude. The role requires standing, bending, lifting, and working efficiently according to daily room assignments. Basic English or Cantonese is useful, while Mandarin may be advantageous. Candidates are expected to be reliable, well groomed, discreet, team-oriented, and willing to work shifts, weekends, and public holidays.

Company Info

Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other regions. Its brands are known for warm Asian hospitality, high service standards, comfortable accommodation, and strong attention to guest experience. Shangri-La hotels typically provide opportunities in rooms, food and beverage, culinary operations, engineering, finance, sales, and management. The group promotes professional training, internal development, and multicultural teamwork. In Hong Kong, Shangri-La operates prominent luxury properties, including Island Shangri-La and Kowloon Shangri-La, serving business travellers, leisure guests, and major events. Benefits and staff facilities vary by property and position, so candidates should confirm details directly with the recruiting hotel.

Destination Guide

Hong Kong is a compact, energetic destination combining modern skyscrapers, dense urban districts, beaches, hiking trails, traditional markets, and Cantonese culture. Hospitality jobs are available in luxury hotels, restaurants, serviced residences, clubs, tourism, and events, particularly in Central, Admiralty, Tsim Sha Tsui, Causeway Bay, and resort areas. The lifestyle is fast paced and convenient, with excellent public transport, international food, shopping, and vibrant nightlife, although housing can be expensive and space is limited. English is widely used in hotels; Cantonese is valuable and Mandarin is increasingly useful. Foreign employees generally need an approved employment visa sponsored by an employer before starting work. Applicants typically provide qualifications, a passport, employment contract, and evidence that the role cannot readily be filled locally. Research accommodation, transport costs, medical coverage, and visa conditions before relocating.

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