The Host or Hostess welcomes guests, manages seating, handles reservations, coordinates table availability and supports smooth service at Big Bay Cafe. Candidates should have a friendly, polished manner, good communication skills and a genuine interest in guest service. Previous experience in a hotel, restaurant or customer-facing role is advantageous. Fluency in English and Cantonese is likely expected, while Mandarin would be helpful. The role requires professional appearance, attention to detail, teamwork and the ability to remain calm during busy service periods. Flexibility to work shifts, weekends and public holidays is essential. Candidates should be familiar with basic restaurant procedures and committed to Shangri-La’s high service standards.
Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international destinations. The company is known for refined accommodation, attentive personal service and strong Asian-inspired hospitality values. Its Hong Kong properties serve business travellers, tourists and local guests through restaurants, lounges, meeting facilities and wellness services. Employees typically work in a multicultural environment with structured service standards, training opportunities and benefits that may include meals, uniforms, medical coverage, staff accommodation or hotel discounts, depending on the position. Big Bay Cafe is a casual all-day dining venue associated with Shangri-La’s Hong Kong operations, where hosts help create a welcoming first impression and coordinate an efficient guest experience.
Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology and professional services. Its culture blends Cantonese traditions, international influences, festivals, excellent food and a fast-paced urban lifestyle. Residents enjoy efficient public transport, vibrant neighbourhoods, hiking trails, beaches and easy access to nearby islands and mainland China. Housing is expensive, especially on Hong Kong Island and in central districts, so newcomers often consider shared accommodation or areas such as Kowloon and the New Territories. Foreign employees generally need an employment visa sponsored by a Hong Kong employer before starting work; eligibility depends on qualifications, experience, salary and proof that the role cannot readily be filled locally. Employers usually provide guidance, but candidates should confirm visa, insurance and accommodation arrangements. Cantonese is valuable for hospitality roles, while English is widely used in international hotels.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...