The Assistant Outlet Manager supports the daily operation of Shang Palace, Shangri-La’s Chinese restaurant, ensuring excellent guest service, smooth staffing, quality standards and profitable performance. Candidates typically need a hospitality or business-related qualification, several years of experience in an upscale restaurant or hotel, and strong knowledge of food and beverage service. The role requires leadership, staff coaching, scheduling, handling guest concerns, coordinating with the kitchen and maintaining hygiene and brand standards. Fluency in English, professional communication, sound knowledge of restaurant procedures and the ability to work flexible shifts, weekends and holidays are expected. Experience with Chinese cuisine or luxury dining is an advantage.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe and other international markets. Its portfolio includes Shangri-La Hotels and Resorts, Traders Hotels and other hospitality brands. In the Philippines, Shangri-La properties are known for upscale accommodation, acclaimed restaurants, conference facilities and attentive service. Shang Palace is the group’s signature Chinese restaurant concept, offering refined Cantonese cuisine in an elegant setting. Employees generally work within structured luxury-hospitality standards, with opportunities for training, internal mobility and career development. The company values warm service, cultural awareness, teamwork, professionalism and consistent guest experiences. Job benefits may include service charge, meals, uniforms, medical coverage and employee discounts, although the exact package depends on the hotel and employment terms.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao and other resort destinations, particularly in hotels, restaurants, tourism and events. Filipino culture is welcoming, family-oriented and strongly influenced by Spanish, American and Asian traditions; English is widely used in workplaces. Lifestyle varies from busy urban living in Manila to a slower, beach-focused routine on islands such as Boracay or Palawan. Living costs depend on location, with Manila generally more expensive than provincial areas. Foreign workers usually need an employer-sponsored Alien Employment Permit and an appropriate work visa or permit before starting employment. Employers commonly assist with documentation, but requirements should be confirmed with Philippine immigration authorities. Relocating employees should budget for housing, transport, healthcare and initial setup costs, and research local accommodation near the hotel.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...