The Service Associate – Finance (General Accounting) supports daily accounting operations, including recording transactions, preparing reconciliations, processing invoices, maintaining financial records, and assisting with month-end closing. Candidates typically need a degree or diploma in Accounting, Finance, or a related field, along with sound knowledge of bookkeeping principles and basic accounting systems. Experience in hotel finance is helpful but may not always be required. The role expects accuracy, confidentiality, good organization, timely follow-up, and the ability to work with colleagues across departments. Familiarity with Microsoft Office, particularly Excel, is normally expected. Strong communication skills, integrity, attention to detail, and willingness to work in a fast-paced hospitality environment are important.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. In the Philippines, Shangri-La operates well-known properties in locations such as Manila, Cebu, and Boracay. The group is recognized for personalized service, comfortable accommodations, dining, wellness facilities, and conference and events services. Employees generally work in a structured, guest-focused environment with opportunities to build careers in hotel operations, finance, food and beverage, engineering, and administration. Benefits and development opportunities vary by property, position, and local employment terms.
The Philippines is an archipelago with diverse opportunities in hospitality, shared services, accounting, tourism, retail, and technology. Manila and nearby Luzon areas offer the broadest corporate job market, while Cebu is a major center for hotels, business-process services, and international companies. Boracay, Palawan, and other resort destinations provide seasonal and year-round tourism work. Filipino culture is generally warm, family-oriented, community-minded, and English is widely used in business and hospitality. Living costs vary considerably: Manila is usually the most expensive, while Cebu and provincial locations can be more affordable. Foreign employees normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants need standard employment documentation. Relocating employees should confirm housing, transport, healthcare, taxes, and benefits with Shangri-La before accepting an offer. The country has a tropical climate, busy urban areas, and excellent beaches, but traffic and weather disruptions should be considered.
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