The Floor Supervisor oversees housekeeping operations on assigned hotel floors, ensuring guest rooms, corridors and service areas meet Shangri-La’s cleanliness and presentation standards. Candidates typically need hotel housekeeping experience, strong knowledge of cleaning procedures, attention to detail and the ability to supervise and motivate room attendants. Good English communication is expected; Cantonese or Mandarin is an advantage. The role requires shift flexibility, physical stamina, excellent organisation and a guest-focused attitude. Responsibilities may include room inspections, allocating daily work, monitoring supplies, handling guest requests, reporting maintenance issues and training colleagues. The successful candidate should remain calm under pressure and work effectively with Front Office and Engineering teams.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised internationally for its Asian-inspired service, elegant hotels and strong emphasis on genuine care. The group operates hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other destinations. Shangri-La Hotels in Hong Kong are known for premium accommodation, restaurants, conference facilities and high service standards. Employees generally work in structured, multicultural environments with opportunities for training and progression across hotel departments and international properties. Benefits can vary by property and may include staff meals, medical coverage, transportation or service-related incentives. Housekeeping team members are expected to maintain consistently high standards while delivering discreet, personalised service to guests.
Hong Kong is a compact, energetic city made up of Hong Kong Island, Kowloon and the New Territories, with excellent public transport and abundant opportunities in hotels, restaurants, retail, finance, technology and tourism. Its culture combines Cantonese traditions with international influences; food, festivals, hiking and harbour activities are central to daily life. The lifestyle is fast-paced, safe and convenient, although accommodation and dining can be expensive. Salaries are usually quoted in Hong Kong dollars, and many hospitality roles include meals, uniforms or other benefits. Overseas candidates normally need an employment visa sponsored by the employer under Hong Kong’s General Employment Policy, with proof of qualifications, experience and a genuine job offer. Applicants should secure the visa before starting work, arrange temporary accommodation and budget carefully for rent. Long-term residents may become eligible for permanent residence after seven continuous years.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...