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Executive Housekeeper

Malaysia Shangri-La MYR 8,000–MYR 14,000 per month, depending on experience, property, and benefits*
Job Description

The Executive Housekeeper leads the hotel’s housekeeping and public-area operations, ensuring consistently high standards of cleanliness, presentation, hygiene, and guest comfort. Candidates should have substantial housekeeping experience in a luxury hotel or resort, including supervisory or departmental leadership responsibility. Strong knowledge of room inspections, public-area cleaning, linen and laundry management, budgeting, scheduling, inventory control, and health and safety procedures is expected. The role requires excellent leadership, communication, training, and problem-solving skills, as well as the ability to work with multicultural teams and maintain service standards during busy periods. Familiarity with hotel systems and a hands-on, guest-focused approach are valuable.

Company Info

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, and distinctive local experiences. In Malaysia, Shangri-La operates well-established hotels and resorts, including properties in Kuala Lumpur, Penang, and Kota Kinabalu. The group places strong emphasis on guest satisfaction, employee development, operational excellence, and responsible business practices. An Executive Housekeeper joining Shangri-La would typically work in a structured luxury-hotel environment, collaborating closely with Front Office, Engineering, Food and Beverage, and senior management teams to deliver a consistently polished guest experience.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, and other resort destinations. Langkawi is especially attractive for hotel professionals seeking island living, with beaches, outdoor activities, international guests, and a relaxed lifestyle; Penang combines heritage, food culture, and urban convenience. Malaysian culture is multicultural, with Malay, Chinese, Indian, and indigenous influences, and English is widely used in hotels. Living costs are generally moderate, though resort islands can be more expensive and quieter outside peak seasons. Foreign nationals normally require an employment pass sponsored by the hiring company, with approval arranged before starting work. Employers may provide accommodation, meals, transport, medical cover, or flight benefits, but these should be confirmed in the offer. Relocation planning should include housing, banking, insurance, and local transport.