The Senior Security Officer is responsible for protecting guests, colleagues, hotel property and company assets at Shangri-La Hong Kong. Requirements typically include relevant hotel, security, law-enforcement or military experience, good knowledge of emergency procedures, incident reporting and access control, and the ability to communicate in English and Cantonese. A valid security personnel permit may be required in Hong Kong. The successful candidate is expected to remain calm and professional during emergencies, conduct regular patrols, monitor surveillance systems, respond promptly to incidents, support fire and evacuation procedures, and maintain accurate records. Strong observation skills, physical fitness, integrity, teamwork and a customer-focused attitude are essential. Shift work, including nights, weekends and public holidays, is normally required.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group operates well-known brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its properties are recognised for high service standards, thoughtful hospitality and strong connections with local culture. Shangri-La Hong Kong is an established luxury hotel serving business and leisure travellers in the city, with extensive accommodation, dining, events and wellness facilities. Employees typically work in a multicultural environment where guest care, professionalism, discretion and teamwork are highly valued. The company also provides structured operational experience and opportunities for career development within hospitality and its international hotel network.
Hong Kong offers strong opportunities in hospitality, security, finance, retail, aviation, technology and professional services. Hotel roles are concentrated in areas such as Central, Tsim Sha Tsui, Admiralty, Causeway Bay and the airport. The culture is fast-paced, international and respectful of hierarchy, while Cantonese is widely spoken and English is common in business and hotels. Lifestyle options range from excellent restaurants and shopping to hiking, beaches, ferries and nearby islands. Housing is expensive, so many workers share accommodation or live in districts with convenient MTR connections. Overseas employees generally need an employment visa sponsored by the hiring company before starting work; applicants must show a confirmed job, suitable qualifications and a genuine vacancy. Dependants may be eligible for accompanying visas. Research housing, medical coverage and daily commuting costs before relocating.
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