The Host or Hostess welcomes guests, manages table assignments and reservations, coordinates seating, answers enquiries, and helps maintain a smooth dining experience at Big Bay Cafe. Candidates should have hospitality or customer-service experience, strong communication skills, a pleasant and professional manner, and the ability to work efficiently in a busy restaurant. English is generally required, while Cantonese and Mandarin are valuable in Hong Kong. The role expects excellent grooming, teamwork, attention to detail, flexibility with shifts, and a genuine commitment to Shangri-La service standards.
Shangri-La Group is a leading luxury hospitality company founded in Asia and known for its distinctive Asian standards of service. It operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La properties are recognized for thoughtful guest care, comfortable surroundings, quality dining, and strong attention to local culture. In Hong Kong, the group has an established presence and offers opportunities across front office, food and beverage, housekeeping, culinary, engineering, wellness, and corporate functions. Employees are generally expected to demonstrate professionalism, warmth, teamwork, and a consistently high level of guest service. Benefits may include staff meals, uniforms, medical coverage, training, discounts at group properties, and career development, depending on the specific contract and hotel.
Hong Kong is a busy international city made up of Hong Kong Island, Kowloon, the New Territories, and outlying islands. Hospitality jobs are available in hotels, restaurants, cafés, retail, tourism, events, and luxury services, with strong demand for English-speaking staff and added value for Cantonese or Mandarin skills. The culture combines Chinese traditions with global influences; people generally value efficiency, courtesy, punctuality, and professionalism. Lifestyle is energetic, safe, and highly connected, with excellent public transport, diverse food, shopping, hiking, beaches, and nightlife. Rent can be expensive, especially in central districts, so many workers share accommodation or live farther from work. Foreign employees normally require an employer-sponsored Hong Kong employment visa before starting work. Applicants should confirm salary, housing, medical benefits, working hours, and visa support directly with the employer. Hong Kong is compact, but commuting from Kowloon or the New Territories is common.
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