The Waiter/Waitress supports daily service at Hung Tong, Shangri-La's Chinese restaurant in Hong Kong. Duties typically include welcoming guests, explaining menus, taking accurate orders, serving food and beverages, maintaining table presentation, processing payments, and coordinating with the kitchen. Candidates should have a friendly, polished manner, good communication skills, attention to detail, and a genuine interest in hospitality. Previous restaurant or hotel experience is preferred, while knowledge of Cantonese, Mandarin, or English is useful. The role requires teamwork, flexibility for shifts, weekends and public holidays, and the ability to remain professional during busy service periods.
Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for attentive service, elegant properties and its Asian-inspired hospitality culture. In Hong Kong, Shangri-La operates prestigious hotels including Kowloon Shangri-La and Island Shangri-La, offering restaurants, lounges, conference facilities and guest services. Employees typically work in a structured international environment with training, staff dining, uniform support and opportunities to develop within the group. Service roles emphasise warmth, efficiency, cultural awareness and consistent attention to guest satisfaction.
Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance and professional services. Hospitality jobs are concentrated on Hong Kong Island, Kowloon and major districts such as Tsim Sha Tsui, Central and Causeway Bay. Life is fast-paced, highly connected and multicultural, with excellent public transport, vibrant dining, hiking trails and easy access to beaches and nearby islands. Cantonese is widely spoken, while English and Mandarin are common in workplaces and tourist areas. Non-residents normally need an employer-sponsored employment visa before starting work; applicants must show qualifications, a genuine job offer and suitable salary conditions. Employers often assist with visa paperwork, but accommodation is usually the employee's responsibility. Rent can be high, so many workers share flats or live farther from central districts. New arrivals should arrange an HKID card, bank account, mobile service and healthcare coverage after arrival.
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