The Service Associate - F&B supports daily operations at the Lobby Lounge by welcoming guests, taking orders, serving food and beverages, preparing tables, processing payments, and maintaining high cleanliness and service standards. Candidates should have a hospitality, food and beverage, or related background, strong customer-service skills, good communication, a pleasant personality, and the ability to work shifts, weekends, and holidays. Experience in a hotel, restaurant, or lounge is advantageous. The successful candidate is expected to be attentive, efficient, well-groomed, team-oriented, and familiar with responsible alcohol service and basic food-safety practices.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La properties are known for warm Asian hospitality, attentive personal service, high-quality dining, and comfortable facilities for leisure and business travelers. In the Philippines, the group operates several well-known properties, including Shangri-La The Fort, Manila, Edsa Shangri-La, Makati Shangri-La, Shangri-La Mactan, and Shangri-La Boracay. Employees typically receive structured training, opportunities for internal career development, and hotel-industry benefits, although compensation and benefits vary by property, position, and employment status.
The Philippines offers hospitality opportunities throughout Luzon, Visayas, and Mindanao, especially in Manila, Cebu, Boracay, Palawan, Bohol, and Davao. Hotels, resorts, restaurants, airlines, and tourism businesses regularly hire service, culinary, housekeeping, engineering, and guest-relations staff. Filipino culture is welcoming, family-oriented, and strongly influenced by local traditions, Spanish history, and English-language education. Lifestyle varies from busy metropolitan living to relaxed beach communities, with generally affordable food and transport, although popular resort islands can be expensive. Foreign nationals usually need an employer-sponsored work permit and appropriate visa before starting employment; requirements depend on nationality and contract. Relocating workers should confirm housing, medical insurance, transportation, taxes, service-charge policies, and contract conditions. Domestic flights and ferries connect major islands, but travel can be affected by weather, particularly during the rainy season.
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