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Service Associate - F&B (Sage Grill)

Philippines Shangri-La PHP 15,000–PHP 25,000 per month, potentially supplemented by service charge, tips, meals, and resort benefits*
Job Description

The Service Associate – F&B supports daily restaurant operations at Sage Grill by welcoming guests, taking and serving orders, setting and clearing tables, processing payments, and maintaining high service standards. Candidates should have a customer-focused attitude, good communication skills, and basic knowledge of food and beverage service. Previous experience in a hotel, restaurant, or resort is preferred, although motivated entry-level applicants may be considered. The role requires professional grooming, attention to detail, teamwork, flexibility to work shifts, weekends, and holidays, and the ability to remain calm in a busy environment. Knowledge of hygiene, safety, and menu information is also expected.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other destinations. Its properties are known for warm Asian hospitality, attentive service, upscale accommodation, and extensive dining and leisure facilities. In the Philippines, Shangri-La operates several well-established hotels and resorts, including destinations in Manila, Cebu, and Boracay. The company emphasizes guest satisfaction, personalized service, employee development, and responsible business practices. A role at Shangri-La typically offers exposure to international hospitality standards, structured training, and opportunities to progress within hotel operations and the wider group.

Destination Guide

The Philippines offers hospitality opportunities throughout Luzon, Visayas, and Mindanao, especially in Manila, Cebu, Boracay, Palawan, and other resort destinations. Hotel and restaurant work can provide a lively, multicultural environment, though resort roles may involve seasonal demand, long shifts, and shared accommodation. Filipino culture is generally friendly, family-oriented, and welcoming, with English widely used in workplaces and tourism. Lifestyle varies from busy city living to relaxed island communities, with affordable local food and transport but higher costs in popular tourist areas. Foreign employees normally need an appropriate work visa or permit, usually arranged with employer support; tourists should not work without authorization. Candidates relocating should confirm accommodation, transport, medical coverage, contract terms, service charges, and visa sponsorship before accepting an offer.

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