The Assistant Outlet Manager supports the daily operation of a restaurant or bar, helping to deliver excellent guest service while maintaining Shangri-La standards. Typical requirements include hospitality or hotel experience, strong communication skills, knowledge of food and beverage operations, and the ability to supervise staff. The successful candidate is expected to assist with scheduling, training, service quality, guest recovery, stock control, cost management, and outlet cleanliness. A professional appearance, positive attitude, commercial awareness, and flexibility to work shifts, weekends, and public holidays are important. Experience in a luxury hotel or high-volume dining environment is advantageous.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for its hotels, resorts, restaurants, and distinctive Asian-inspired approach to service. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations under brands including Shangri-La, Kerry Hotels, JEN, and Traders. Shangri-La Singapore is a prominent luxury hotel set within extensive tropical gardens near Orchard Road. It offers rooms and suites, restaurants, meeting facilities, wellness services, and event spaces for leisure and business guests. The company places strong emphasis on genuine hospitality, employee development, cultural awareness, and personalised guest experiences. Working for Shangri-La can provide exposure to international luxury-hotel standards, structured training, and career opportunities across different departments and locations.
Singapore is a modern island city-state with strong opportunities in hotels, restaurants, tourism, aviation, finance, technology, healthcare, and logistics. Hospitality work is concentrated around Orchard Road, Marina Bay, Sentosa, and the airport area. The culture is multicultural, orderly, safe, and generally fast-paced, with English widely used in workplaces. Lifestyle highlights include excellent public transport, diverse food, shopping, green parks, and easy access to regional destinations. Housing can be expensive, so employees should compare staff accommodation, shared apartments, and commuting options before relocating. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on salary, qualifications, and occupation. The employer usually manages the application, but approval is subject to government requirements. Candidates should confirm salary, service charge, accommodation, medical benefits, and pass eligibility before accepting an offer.
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