The Host or Hostess at Summer Palace welcomes guests, manages reservations and seating, answers enquiries, coordinates with service staff, and helps create a polished dining experience. Candidates should have hospitality or restaurant experience, strong communication and customer-service skills, a professional appearance, and good knowledge of English; Cantonese and Mandarin are valuable in Hong Kong. The role requires courtesy, confidence, attention to detail, and the ability to remain calm during busy service periods. Flexibility to work shifts, weekends and public holidays is expected. Experience in a luxury hotel or fine-dining restaurant is an advantage.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other regions. Its properties are known for attentive service, comfortable surroundings and strong local identity. In Hong Kong, Shangri-La operates prestigious hotels including Island Shangri-La and Kowloon Shangri-La. Summer Palace, located at Island Shangri-La, is a renowned Chinese fine-dining restaurant recognised for Cantonese cuisine, elegant surroundings and high service standards. The group offers career opportunities across food and beverage, rooms, culinary operations, sales and corporate functions. Employees typically work in an international environment with structured training, staff benefits and opportunities for internal progression.
Hong Kong is a compact, energetic city with excellent public transport, a major international business sector and a strong hospitality and tourism industry. Job opportunities are available in luxury hotels, restaurants, retail, finance, technology and events. The culture blends Cantonese traditions with international influences, and Cantonese, English and Mandarin are widely used in professional settings. Lifestyle options range from busy urban districts and waterfront promenades to hiking trails, beaches and nearby islands. Housing can be expensive, so many newcomers share accommodation or live in areas connected by the MTR. Foreign employees generally need an employment visa sponsored by their employer before starting work; requirements include a confirmed offer and suitable qualifications or experience. Employers often provide guidance on visa applications, medical checks and relocation. Hong Kong has humid summers, mild winters and a fast-paced working culture.
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