The Waiter/Waitress serves guests at Vintana Cafe, Shangri-La’s all-day dining restaurant, by taking orders, explaining menu items, serving food and beverages, clearing tables, and processing requests professionally. Candidates should have hospitality or restaurant experience, good spoken English, a friendly personality, strong customer-service skills, and the ability to work efficiently in a busy environment. Knowledge of food safety, table service, and point-of-sale systems is helpful. The role requires flexibility for rotating shifts, weekends, and holidays, plus a well-groomed appearance, teamwork, attention to detail, and a genuine commitment to creating memorable dining experiences.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, North America, and Australia. Its properties are known for warm Asian hospitality, high service standards, comfortable accommodation, and extensive dining and leisure facilities. In the Philippines, Shangri-La operates well-known properties including Shangri-La The Fort, Manila, Edsa Shangri-La, Manila, and Shangri-La Mactan, Cebu. The company emphasizes guest satisfaction, employee development, teamwork, and personalized service. Vintana Cafe is an all-day dining venue offering a broad range of international and local dishes in a relaxed hotel setting. Employees typically work in a structured, multicultural environment with opportunities to develop careers in food and beverage and wider hotel operations.
The Philippines is an archipelago with strong employment opportunities in hotels, resorts, restaurants, tourism, business-process services, healthcare, and retail. Major hospitality hubs include Metro Manila, Cebu, Boracay, Palawan, Bohol, and Davao. Filipino culture is welcoming, family-oriented, sociable, and influenced by Malay, Spanish, American, and Asian traditions; English is widely used in workplaces. Lifestyle varies from busy urban living to relaxed coastal communities, with generally warm weather, affordable local food, beaches, festivals, and active community life. International workers normally need an employer-sponsored work permit and an appropriate visa, while requirements depend on nationality, role, and contract length. Before relocating, confirm salary, service charge, accommodation, transport, medical coverage, taxes, and contract terms. Costs are highest in Manila and popular resort areas. Research local regulations and use licensed recruitment agencies when applying from overseas.
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