The Room Attendant is responsible for cleaning and servicing guest rooms, bathrooms, corridors, and related areas to Shangri-La standards. Duties typically include changing linen, replenishing amenities, reporting maintenance issues, handling guest requests, and following hygiene, safety, and lost-and-found procedures. Candidates should be reliable, physically fit, detail-oriented, and comfortable working on their feet. Previous hotel housekeeping experience is preferred, though training may be provided. Good personal presentation, teamwork, a courteous attitude, and basic communication skills are expected. The role requires flexibility for shifts, weekends, and public holidays, as well as respect for guest privacy and the hotel’s service culture.
Shangri-La Group is a global luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other regions. The group is known for refined service, comfortable surroundings, and its warm Asian-inspired approach to hospitality. Shangri-La properties commonly provide accommodation, dining, wellness, meetings, and event facilities, serving both leisure and business travellers. The company places strong emphasis on guest satisfaction, professional standards, teamwork, and employee development. A role at a Shangri-La hotel can offer practical experience in an internationally recognised brand, along with opportunities to progress across different hotel departments and destinations. Benefits vary by property and may include service charge, staff meals, medical coverage, training, uniforms, and discounts on hotel stays.
Hong Kong is a compact, energetic city with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. Hospitality workers benefit from year-round tourism and a multicultural guest base, although schedules can be busy and accommodation costs are high. The culture blends Cantonese traditions with international influences; courtesy, punctuality, efficiency, and respect for seniority are valued. Life combines dense urban neighbourhoods, excellent public transport, diverse food, shopping, nightlife, beaches, and easy access to hiking trails and outlying islands. Foreign employees normally need an employer-sponsored Hong Kong employment visa before starting work. The employer generally provides the contract and supporting documents, while applicants supply qualifications, experience, and identity documents. Before relocating, confirm salary, service charge, accommodation, meals, medical insurance, working hours, and visa responsibilities. Shared housing or living farther from the hotel can reduce costs.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...