The Event Sales Manager (Wedding Planner) is responsible for selling, planning and coordinating weddings and social events, from the initial enquiry through to execution and follow-up. Requirements typically include a diploma or degree in hospitality, event management, business or a related field, together with several years of hotel sales, banqueting or wedding-planning experience. Strong knowledge of event operations, budgeting, contracts and vendor coordination is expected. The successful candidate should be confident, highly organised, creative and commercially minded, with excellent communication and negotiation skills. The role also requires a polished service attitude, attention to detail, flexibility for weekends and public holidays, and the ability to manage multiple events while delivering Shangri-La's luxury-service standards.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for personalised service, distinctive locations, high-quality dining, wellness facilities and carefully managed events. Shangri-La hotels in Malaysia serve both business and leisure travellers and regularly host weddings, conferences, celebrations and corporate functions. The company places strong emphasis on guest satisfaction, professionalism, teamwork and staff development. Depending on the property, employees may receive benefits such as service charge, meals, uniforms, medical coverage, training and hotel discounts. A wedding-focused Event Sales Manager would work closely with banquet, culinary, rooms, finance and marketing teams to convert enquiries into successful events and build long-term relationships with couples, families, planners and business partners.
Malaysia offers opportunities in luxury hotels, resorts, restaurants, events, tourism, wellness and retail, particularly in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other island destinations. Penang combines historic multicultural neighbourhoods, excellent food and an active urban lifestyle, while Langkawi provides a quieter resort environment, beaches and outdoor activities. Malaysian culture blends Malay, Chinese, Indian and indigenous traditions, with festivals and cuisines from each community. Living costs vary: island resorts may offer staff accommodation or meals, while housing and transport can be more expensive in popular tourist areas. Foreign candidates normally need an employer-sponsored Employment Pass, with approval and documentation handled through the company and Malaysian authorities. A valid passport, relevant qualifications and verified experience are commonly required. Candidates should confirm accommodation, service charge, medical benefits, contract terms and relocation support before accepting an offer.
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