The Assistant HR Manager or HR Supervisor supports daily human-resources operations, including recruitment, onboarding, employee relations, performance management, training coordination, payroll administration, labor-law compliance, and HR records. Candidates are generally expected to have a degree or diploma in human resources, business administration, hospitality management, or a related field, together with several years of relevant hotel or service-industry experience. Strong knowledge of Indonesian employment regulations, communication skills, confidentiality, organization, and leadership are important. Shangri-La would typically expect a professional who can work collaboratively with department heads, handle employee concerns fairly, support staff engagement, and maintain high service standards in a multicultural hotel environment. English proficiency and familiarity with HR information systems are commonly advantageous.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its hotels are known for attentive service, comfortable accommodation, dining, wellness facilities, and strong destination-based experiences. In Indonesia, Shangri-La properties serve business and leisure travelers and typically employ diverse teams across hotel operations, food and beverage, events, and corporate support functions. The company places emphasis on guest satisfaction, colleague development, service culture, ethical conduct, and operational excellence. An HR role within Shangri-La usually involves supporting a large multicultural workforce while ensuring that employment practices, training, engagement, and workplace standards align with both Indonesian regulations and the group’s international hospitality expectations.
Indonesia offers varied opportunities in hospitality, tourism, food and beverage, wellness, retail, technology, and education. Bali is the best-known international tourism hub, with a relaxed lifestyle, strong expatriate community, Hindu-influenced culture, beaches, and busy seasonal employment. Java, including Jakarta, Bandung, and Surabaya, provides broader corporate and hotel opportunities, efficient transport, and more urban living. Lombok and other islands offer quieter environments and growing resort markets. Indonesian culture values respect, family, community, and religious diversity; modest dress and local etiquette are appreciated. Living costs vary considerably, with Bali resort areas and Jakarta generally more expensive. Foreign employees normally need employer sponsorship and an appropriate work permit and stay visa; working on a tourist visa is not permitted. Check current Indonesian immigration requirements before relocating, and arrange housing, health insurance, tax registration, and local transportation in advance.
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