Security Manager / Assistant Security Manager

Job Description

The Security Manager or Assistant Security Manager is responsible for protecting guests, employees, facilities and company assets at the Shangri-La property. Requirements typically include relevant hotel, security, military or law-enforcement experience, leadership ability, strong incident-reporting skills and good knowledge of Malaysian safety and security procedures. The successful candidate is expected to supervise security officers, coordinate emergency responses, investigate incidents, monitor access control and CCTV systems, conduct regular patrols and maintain effective relationships with local authorities. Good communication, professionalism, discretion, sound judgment and the ability to work shifts, weekends and public holidays are essential. First-aid, fire-safety and crisis-management training would be advantageous.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The company is known for its Asian-inspired approach to service, emphasizing genuine hospitality, comfort and personalized guest experiences. Shangri-La properties commonly include accommodation, restaurants, meeting facilities, recreation areas and extensive guest services. In Malaysia, the group has operated well-known city and resort properties, creating opportunities in hotel operations, food and beverage, engineering, security, sales and administration. Employees can typically expect a multicultural working environment, structured operating standards and opportunities for professional development. Benefits vary by property but may include staff meals, uniforms, medical coverage, accommodation or transport support, service incentives and discounted stays within the group.

Destination Guide

Malaysia offers opportunities in hotels, resorts, tourism, food and beverage, retail, technology, manufacturing and professional services. Popular island destinations such as Langkawi, Penang, Tioman and parts of Sabah provide resort-based work, while Kuala Lumpur and major mainland cities offer broader career options. The culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in hospitality. Lifestyle varies from busy urban living to relaxed beaches, tropical weather and outdoor activities. Accommodation and transport costs are generally lower than in many Western countries, although resort islands can be more expensive and seasonal. Foreign employees normally need an employer-sponsored Employment Pass, with the company handling approval through Malaysian immigration authorities. Bring certified qualifications, passport documents and employment references. Check health insurance, housing, tax, contract terms and repatriation arrangements before relocating. Work permits must be approved before starting employment.