Learning & Development Executive

Job Description

The Learning & Development Executive supports the planning, coordination and delivery of employee training at Shangri-La Singapore. Responsibilities typically include identifying learning needs, organising orientation and skills programmes, maintaining training records, coordinating facilitators, evaluating programme effectiveness and supporting compliance with hospitality standards. Candidates should have a diploma or degree in human resources, hospitality, training or a related field, along with experience in learning and development, preferably within hotels or service industries. Strong communication, presentation, organisation and interpersonal skills are expected. Familiarity with training administration, Microsoft Office and Singapore workplace requirements is advantageous. The successful candidate should be service-oriented, approachable, detail-conscious and able to work with colleagues at all levels.

Company Info

Shangri-La Group is a luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The group is recognised for its Asian-inspired approach to hospitality, emphasising warm service, genuine care and personalised guest experiences. Shangri-La Singapore is a major luxury hotel located near Orchard Road, offering accommodation, restaurants, meeting facilities, wellness amenities and extensive event services. Its workforce includes professionals across rooms, food and beverage, culinary, engineering, sales, finance and people development. The company generally provides structured training and career-development opportunities, making learning and development an important function for maintaining service standards, supporting employee engagement and preparing colleagues for progression within the hotel and wider group.

Destination Guide

Singapore is a highly developed island city-state with strong opportunities in hospitality, tourism, finance, technology, healthcare, logistics and education. Hotels and resorts regularly recruit people in guest services, food and beverage, culinary operations, sales and human resources. The culture is multicultural, organised and fast-paced, with English widely used at work alongside Mandarin, Malay and Tamil. Lifestyle options include excellent public transport, safe neighbourhoods, diverse food, shopping, parks and easy access to Southeast Asia. Housing can be expensive, especially in central areas, so candidates should compare staff accommodation, shared rentals and transport costs. Foreign professionals generally need employer-sponsored permission, such as an Employment Pass or S Pass, subject to government eligibility rules and salary requirements. Employers usually guide successful applicants through the application process. Bring certified qualifications, references and relevant employment documents when relocating.