The Senior Events Manager is expected to plan, coordinate and deliver high-quality conferences, meetings, weddings and social events for Shangri-La. Responsibilities typically include managing client relationships, preparing proposals and budgets, coordinating banquet, kitchen, guest services and external suppliers, supervising event delivery, and ensuring guest satisfaction. Candidates should have several years of experience in hotel events, conference services, catering or hospitality sales, along with strong organisational, communication and negotiation skills. The role requires commercial awareness, attention to detail, confidence in handling multiple events, and flexibility to work evenings, weekends and public holidays. Experience with luxury hotels, event-management systems and a strong local business network would be advantageous.
Shangri-La Group is a major luxury hospitality company founded in Asia and recognised for its distinctive service, comfortable surroundings and warm, personalised approach. The group operates hotels, resorts and related properties across Asia, the Middle East, Europe and other international markets under brands including Shangri-La, Shangri-La Resorts, JEN by Shangri-La and Traders. Its Malaysian portfolio includes well-established city hotels and resort destinations, serving business travellers, leisure guests, weddings and large-scale events. Employees generally work in a multicultural environment with structured hotel operations, international service standards and opportunities to develop across departments or properties. Shangri-La places strong emphasis on guest care, teamwork, professionalism and local cultural understanding. Benefits for eligible employees may include service charge, meals, uniform, staff rates, training and career progression, although exact terms vary by property and employment contract.
Malaysia offers opportunities in luxury hotels, resorts, restaurants, events, tourism and guest services, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Island destinations such as Langkawi, Penang, Tioman and parts of Sabah provide a relaxed lifestyle, beaches, outdoor activities and strong demand during holiday seasons, while city locations offer broader professional networks and amenities. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in hospitality. Living costs vary: resort islands can be expensive for accommodation, whereas local food and public transport are generally affordable. Foreign nationals normally require an employer-sponsored Employment Pass, with approval handled through the Malaysian immigration process; dependants may need separate passes. Candidates should confirm visa eligibility, housing, insurance, tax and relocation support directly with Shangri-La before accepting an offer.
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